You’ve called 911. Now what? Who’s going to walk in the door and how long will it take for them to get there? Is there anything you need to do before help arrives?
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The answers to these questions depend on where you are and the reason you called 911. You’ll get a completely different response to your 911 call if you’re in Monterey, CA, than you will in Monterey, TN. And, you probably don’t want the same folks to show up if your car is on fire as you do for an intruder in your house.
Calling for Help
First, calling for help can be scary and may even seem overwhelming at the time. It doesn’t really matter how fast rescuers get to you; it will seem like an eternity.
Don’t panic.
That doesn’t mean there aren’t a few tips that can help ensure that help arrives as quickly as possible and brings the right equipment. Here are the two things you should really know when you make that call:
An Ambulance Is on the Way… and Who Else?
That extra help for the ambulance crew comes in many forms depending on where you live. In most places, the first responders are firefighters in a fire engine, but it can also be a lone paramedic in an SUV or a police officer in a patrol car. In some parts of the country, it might be a whole slew of volunteer firefighters in their own personal pickup trucks arriving well ahead of the ambulance.
Is there something the responders need to know to find you once they get to your address? Is your home clearly marked? Are you able to describe that weird side driveway to your apartment complex? These are things you should know so you can tell the dispatcher while crews are on their way to your home. Write them down. Ask your neighbors if they’ve had trouble getting help and ask them what the pitfalls were.
What to Do While Waiting
Before the first firefighter or paramedic walks in your door, make sure you have everything you need. Gather your medical information. Do you have any chronic illnesses, especially related to your heart, lungs, brain, or blood pressure? Do you take medications? Do you have any allergies to medications?
Write all of this down… today. Don’t wait until you have to call an ambulance to get ready. Put all of this information on one page of paper so you can quickly provide your medical history to the caregivers who arrive.
Do you have pets? If they might try to attack the paramedics or try to escape when the front door is opened, lock them up if you can. If you can’t secure them, tell the dispatcher before the emergency crews arrive. Dealing with a chaotic pet can distract the paramedics from your medical care or put extra stress on you.
What Happens When They Get There?
As soon as the paramedics or the firefighters walk in, they’re going to take stock of the situation. They’ll do it very quickly; you might not even notice it. They’ll look around and note the conditions of your home. They’ll look at your skin to see if you’re flushed or pale. They’ll notice whether your skin is dry or sweaty.
Before they ask the first question or set their equipment down next to you, they’ll know if you’re dangerously sick or if they have a few minutes to assess you some more. Regardless, you are in good hands now.
When it’s time to put you in the ambulance and take you to the emergency department, thedecision of where to take youwill be made through a combination of asking your preference and taking advantage of the strengths of each hospital. If you’re having a heart attack, for example, it makes sense to take you to a hospital with the ability to perform heart catheterization. The paramedics might even have protocols that dictate where they must go. Express your preferences, then work with them to figure out what’s best.
When the Emergency Is Not Medical
Medical emergencies are only one kind of 911 call. Police and firefighters respond to plenty ofother types of calls for help. How you behave in those situations depends entirely on what it is. There are too many different examples to go through every possibility here, but you can plan for a couple of common emergencies.
Fires can build much faster than you might realize. Even a small fire will grow to engulf an entire room in under two minutes. Get out of the building before you call 911. It could seem as if you have time, but you don’t.
Plenty of other emergencies are worthy of a call to 911. In every case, follow the instructions of the 911 dispatcher. They are your lifeline.
2 SourcesVerywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Møller TP, Ersbøll AK, Tolstrup JS, et al.Why and when citizens call for emergency help: an observational study of 211,193 medical emergency calls.Scand J Trauma Resusc Emerg Med. 2015;23:88. doi:10.1186/13049-015-0169-0ASIS International.Active Shooter.
2 Sources
Verywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.Møller TP, Ersbøll AK, Tolstrup JS, et al.Why and when citizens call for emergency help: an observational study of 211,193 medical emergency calls.Scand J Trauma Resusc Emerg Med. 2015;23:88. doi:10.1186/13049-015-0169-0ASIS International.Active Shooter.
Verywell Health uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read oureditorial processto learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
Møller TP, Ersbøll AK, Tolstrup JS, et al.Why and when citizens call for emergency help: an observational study of 211,193 medical emergency calls.Scand J Trauma Resusc Emerg Med. 2015;23:88. doi:10.1186/13049-015-0169-0ASIS International.Active Shooter.
Møller TP, Ersbøll AK, Tolstrup JS, et al.Why and when citizens call for emergency help: an observational study of 211,193 medical emergency calls.Scand J Trauma Resusc Emerg Med. 2015;23:88. doi:10.1186/13049-015-0169-0
ASIS International.Active Shooter.
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